For enquiries about an existing order, please click here.
Where do you ship from?
For orders shipping to USA, we ship from our facility in Deer Park, NY.
For shipping to everywhere else, please use our international site – www.aquapac.net
How long does shipping take?
How long it takes depends on where it’s going. We use a variety of shipping companies to get your goods to you quickly.
Continental US – Free shipping via FedEx Ground/UPS Ground or USPS for all orders over $20 (For orders under $20 we charge $8) takes 1-7 days depending on how far you are from NY warehouse.
We also offer a premium service – $25 for FedEx 2Day/UPS 2Day.
Alaska & Hawaii – FedEx Ground/UPS Ground costs $17 and takes 7 days.